Tuesday 16 February 2021

How To Bridge the CX Gap and Remain Indispensable

While preparing for the launch party in celebration of the release of my latest book, Indispensable: Build and Lead A Company Customer’s Can’t Live Without (Humanix Books, 2021) scheduled for Thursday of this week, I was asked by a reporter: “How do Indispensable Businesses bridge the customer experience (CX) gap during a crisis like COVID-19?” […]

License and Republishing: The views expressed in this article How To Bridge the CX Gap and Remain Indispensable are those of the author James M. Kerr alone and not the CEOWORLD magazine.



source https://coo.systems/how-to-bridge-the-cx-gap-and-remain-indispensable/

No comments:

Post a Comment

10 Ways To Prevent Biases From Affecting Coach-Client Relationships

Given the nature of their work, it’s important for professional coaches to hold themselves to higher social and emotional standards. The p...